Conrath Family Dental
This Dental Office's network server
crashed losing all client data, scheduling, billing, etc. We were able to work
with their Office Management Software Manufacturer to bring it back. Then set up flawless
The owner was near
tears when she found out that the server's hard-drive had crashed...with no
working backup system in place. Looked like they were instantly thrown back to the primitive ways
of doing business.
Their Scheduling was
Since they didn't know 'who was coming in' OR
'what it was for, the entire staff of Conrath
Dental (during lunch breaks and after hours) started writing to
existing clients...asking for info on appointments dates. This was going to
take months of painful, expensive labor.
What we did to
We were able to disect the
server's corrupt hard drive, pull off small bits of data, then (with the
help of the software manufacturer), re-build log
files, data files, etc., until we successfully brought everything back
up. Then, we then put a simple, flawless backup routine in place...to ensure
this would never happen again. We periodically check the backups, through our
Preventive Maintenance Program, to make sure all is working as it
We were lucky this time!
Since no one
can guarantee that data from crashed systems can be retrieved... make
sure your back-up routine is in place. Contact
us for information on how to start a Preventive Maintenance Program.
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